How postage is worked out

Help centre · Setting up your shop

Three things decide what a customer pays to have an order posted.

  1. Their country picks a zone.
  2. The zone offers its postal methods — the customer chooses one.
  3. That method prices the basket from the groups the products are in.

The pricing rule

Every product belongs to a group — singles, sealed, accessories, or one you add. Each postal method sets four numbers per group, and the basket is charged:

  1. The base cost of the dearest group in the basket. One parcel, priced by the biggest thing going in it. Only one base cost is ever charged.
  2. Plus the multiplier, for each extra item in that dearest group. A multiplier of 1.5 means each extra one adds half a base cost. Leave it at 1 and extras are free.
  3. Stopping at the cap. Past that many items the multiplier stops climbing, so forty cards do not cost forty times one card.
  4. Plus the item surcharge for everything in the other groups. Charged per item — the little bit extra for the cards riding along in the box.

A worked example

With Sealed at £4.50 base, ×1.5, no cap, and Singles at £1.00 base, 10p surcharge, ×1.1, cap 10:

BasketPostageWhy
1 booster box£4.50Sealed base, nothing else
3 booster boxes£9.00£4.50 + 2 extras × £2.25
1 booster box + 4 cards£4.90Sealed base + 4 × 10p surcharge
4 cards£1.30Singles is the dearest group now: £1.00 + 3 × 10p
10 cards£1.90£1.00 + 9 × 10p
40 cards£1.90Capped at 10 — it stops climbing

Free over

Set free over on a group and postage drops to nothing once that group's spend reaches it — but only when the basket holds nothing else. Singles free over £25 means £26 of cards posts free; add a single sleeve pack and full postage returns, because the basket is no longer singles only.

Anything else

One group is the catch-all. If a product's type has no group of its own — you removed one, or an import brought in something unexpected — it is posted at the Anything else prices rather than slipping through free. Price it as your safest guess; it should rarely be used, and the Products column on this page tells you if it is.

What is not posted

A product marked collection in store only never gets postage and forces the whole basket to collection. Gift cards go out by email, so they have no group and never add to a postage charge.

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