Settings ▸ Payment
Money: what you price in, what you charge tax at, what you charge to post, and how you get paid. The longest tab on the screen.
Currency
The currency your prices are shown and charged in — GBP, EUR or USD. Change it and save, and the exchange-rate rows below refresh to match.
Exchange rates
Only relevant if you use follow-market pricing. Card prices come from catalogue sources quoted in their own currency (USD, EUR), so they need converting into yours. Leave a rate blank to use the platform's, or type your own to price a little above or below the market on purpose. If your currency already matches every source, this panel tells you so and there is nothing to do.
Market price
Where your follow-market prices sit against the market. These three settings are your shop-wide answer — every game uses them unless it has been given its own.
| Field | What it does |
|---|---|
| Percentage of market price | 100 is the market price itself; 105 sells at 5% above it. Blank is the same as 100. |
| Round prices up to | 5p, 10p, 25p, 50p or £1. Always up, never down, so a card never goes out below the percentage you set. A price already on the step stays where it is. |
| Never sell below | The least you will take for any follow-market card, whatever the market says. Blank for no floor. |
Hand-priced stock is never touched by any of this. A variant you typed a price into keeps it; only variants set to Follow market price are recalculated.
To price one game differently, don't come here. Open Catalogue ▸ Buy & sell config, choose the game, and press ⚙ Market pricing. All three of these can be overridden per game, and anything you leave blank there falls back to the figures on this screen.
Changing these takes effect on the nightly sync, or immediately when you add a variant. The per-game screen re-prices that game the moment you save it.
Stock costing
Only if your plan tracks cost. You record what you paid for stock as it arrives, one lot at a time — five copies bought at three prices are three lots — and this decides which lot a sale takes its cost from, and so the margin you report.
| Method | What it does |
|---|---|
| FIFO | The oldest copies sell first, each at what that lot cost. Lots stay separate, so you can always see what you paid for what is left. The usual choice, and it matches what physically happens to a box of cards. |
| Weighted average | Every copy costs the average of what is on hand. Simpler to think about, but once you have sold any, the separate lots are gone — under this method the copies are by definition identical. |
Both are permitted for UK and EU accounts (LIFO is not, which is why it is not offered). Pick one and stay on it — switching mid-year makes two periods that cannot be compared, and your accountant will ask.
Tax
- If you are VAT registered: put your VAT number in and set your home VAT rate (20% in the UK). Prices everywhere in the shop are treated as VAT-inclusive — you type the shelf price and the tax portion is worked out from it, rather than being added at the end. That portion is what appears on the VAT report and on invoices. EU rates for OSS are maintained by us, so you do not keep a table of them.
- If you are not VAT registered: leave the VAT number blank. No VAT is charged, recorded or shown anywhere, your customers pay exactly your prices, and the VAT report stays at zero. That is correct, not a fault — come back and fill this in on the day you register.
Languages
Which languages your shop deals in, if your plan includes more than one. It is a bigger switch than it looks: it decides which language columns appear on Buy & sell config, which per-language buy rates you can set, and which translation tabs appear on the menu and your pages. Until a language is ticked here, nothing else in the shop will offer it.
Delivery
- Offer local pickup — adds a free "collect in store" option at checkout. It is also what makes an order use the Ready for collection email rather than the dispatch one.
- Postal methods — one row each: a short code
(
rm48), the name the customer reads ("Royal Mail 48"), and the price. Blank rows are ignored, and clearing a row removes that method. There are always spare rows for adding more.
A shop with no postal method and pickup switched off cannot be checked out of. If shoppers report being stuck at delivery, this panel is the first place to look.
Returns
What a customer is told when you approve a return — the two boxes here are the whole content of that email, so it is worth filling both in before you ever have to send one.
| Field | What to put |
|---|---|
| Returns address | Where to post it. Leave it blank and your shop address is used, so the email is never broken — but it will send people to your shop floor whether or not that is where returns go. If you use a different address, say so here. |
| Returns instructions | Anything else they need to know: "pack cards in a toploader", who pays return postage, how long you take. This is where a returns policy actually reaches a customer, rather than sitting on a page nobody opened. |
Neither is used until a return is approved on the returns queue — nothing here changes what a shopper sees while they are buying.
Card payments (Stripe)
Press Connect with Stripe and follow it through — you can create a Stripe account during the process if you do not have one, and it is free. This connects on its own; it is not part of Save settings.
Your shop is the merchant. Customers pay you directly, into your own Stripe account; refunds and disputes are yours, and payouts are on your own Stripe schedule. We take a percentage of each sale, deducted automatically, and the exact figure is shown on this panel. Once connected, the panel reports the account, whether it is live or test, and whether Stripe has enabled payouts yet — a new account often says "checking" for a day while Stripe verifies your details.
Worked example
"A VAT-registered UK shop, first day."
Currency GBP · VAT number GB123456789 · VAT rate 20 · tick
local pickup · add rm48 / "Royal Mail 48" / 3.49 ·
Save settings. Then Connect with Stripe.