Checking in and paying a buylist

Help centre · Selling features

Where you go through what a customer actually brought in, then pay them.

Line by line

  • Accept — the card is as described. This really does take it into stock there and then, at the condition on the line.
  • Reject — it isn't what was offered (wrong condition, damaged, not the right printing). You can give a reason; the line is dropped from the payout.

Work down the list until every line is accepted or rejected.

Paying out

ChoiceWhat happens
CreditThe total lands on the customer's store credit immediately. No till involved.
CashYou must pick an open till session — the payout is recorded against that drawer so the cash-up still balances at the end of the day.

Seller says who the customer is: a private individual (almost always), a business that is not VAT-registered, a dealer selling under the margin scheme, or a VAT-registered business that gave you a VAT invoice. Only the last one keeps the cards out of the margin scheme, because goods bought on an invoice that shows VAT are not eligible.

Complete & pay out pays the accepted lines, returns anything still pending, and closes the list. It numbers a purchase invoice for what you bought, which you can download from Reports ▸ Stock book, and it is the payout, not the check-in, that puts the cards into the margin scheme pool at the amount actually paid. A list that is never paid out is not a purchase. It asks you to confirm first, because it cannot be undone — and it can only ever pay once, so a double-click or a refresh can't pay a customer twice.

Good to know

  • If cash is greyed out, no till session is open — open one on the Tills screen first.
  • Accepting a line is a real stock movement, so your inventory is right the moment you accept, not when you complete.
  • Credit lands on the customer's account immediately and is real money to the rest of the shop — they can spend it at your checkout that afternoon.
  • The customer has their own copy of the list at their account, and it updates to completed when you finish. You don't have to tell them separately.

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