Checking in and paying a buylist

Help centre · Selling features

Where you go through what a customer actually brought in, then pay them.

Line by line

The buylist lines: each card with its condition, what was quoted in cash and credit, and Accept and Reject buttons
  • Accept — the card is as described. This really does take it into stock there and then, at the condition on the line.
  • Reject — it isn't what was offered (wrong condition, damaged, not the right printing). You can give a reason; the line is dropped from the payout.

Work down the list until every line is accepted or rejected.

Paying out

The payout panel: a Pay by picker, a till session picker, and the Complete and pay out button
ChoiceWhat happens
CreditThe total lands on the customer's store credit immediately. No till involved.
CashYou must pick an open till session — the payout is recorded against that drawer so the cash-up still balances at the end of the day.

Complete & pay out pays the accepted lines, returns anything still pending, and closes the list. It asks you to confirm first, because it cannot be undone — and it can only ever pay once, so a double-click or a refresh can't pay a customer twice.

Good to know

  • If cash is greyed out, no till session is open — open one on the Tills screen first.
  • Accepting a line is a real stock movement, so your inventory is right the moment you accept, not when you complete.
  • Credit lands on the customer's account immediately and is real money to the rest of the shop — they can spend it at your checkout that afternoon.
  • The customer has their own copy of the list at their account, and it updates to completed when you finish. You don't have to tell them separately.

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