Editing a product
Everything about one product, on two tabs: Details is what it is, and Variants is what you actually sell and what it cost you. The heading counts the variants so you can see at a glance whether it's sellable at all.
Listing
What the product is. The fields differ depending on where the product came from, and that difference is the important thing on this page:
| Field | Your own product | A catalogue listing |
|---|---|---|
| Title | Required — it's yours. | Title override, optional. Leave it blank and the catalogue name is used, so a card renamed at source stays correct on your shop. |
| Type, URL slug, Image | Yours to set. | Not shown. The catalogue supplies them, and letting a shop re-type them is how a card ends up filed under the wrong set. |
| Sort order, Active, Featured | Both. Untick Active to pull it off the storefront while keeping it and its stock. Its page is then gone, not merely unlisted — an old link to it returns "not found", so nobody reaches it from a bookmark or a search result either. | |
Categories & filters
Which of your categories and filter options this product is tagged with — what shoppers use to narrow a grid, and what a discount can be scoped to. Build the options themselves under Filters.
Description
Your own copy about this product, in HTML. If your plan includes multiple languages you get a box per language; leave one blank to show nothing in that language rather than falling back.
Inventory protection
Only if your plan includes it, and only worth using on something that will be fought over. Two separate controls that work in opposite ways — one throttles the product, the other throttles the person.
| Field | What it does |
|---|---|
| Release batch | Expose only this many units at a time, holding the rest back. Blank releases everything at once. |
| Cooldown | How long to wait before the next batch is released once one sells out. Blank means 24 hours; the shortest this screen can express is an hour. |
| Max per customer | The most one account may ever buy online. Lifetime, not per order, and counted on orders that were actually paid. |
What drip release looks like from the shop floor
Say you hold five and set a batch of one. A shopper buys one, and then:
- Nobody can buy another — not the person who bought, and not anyone else. The cooldown belongs to the product, not to a customer, so it turns everyone away equally. (Turning away only the buyer is the per-customer cap's job.)
- Your stock still says four. That's the point — this is a throttle, not a sell-out, and your books are untouched.
- The variant row reads "Out of stock", because it reports the released ceiling rather than the stockroom. A scalper watching the page learns nothing about how many you really have.
- When the cooldown passes, one more goes on sale — a batch, not the backlog. The release runs on a nightly job, so a cooldown that expires at 3pm frees the next batch on that night's run, not the same afternoon.
Where the per-customer cap actually bites
Not at add-to-basket. A shopper who has had their one can still put a second in the basket; the refusal comes at the checkout review, where the line is marked and says Limit 1 per customer — naming the number, so they know what happened.
And it is a real stop, not a warning: the card box is not rendered at all while a review is unpayable, so there is nothing to pay with. Somebody else, meanwhile, can buy theirs perfectly normally.
Pre-order
A future release date turns the product into a pre-order, with the badge and date shown to shoppers, an optional cancellation fee, and a collection-only option.
Save, and delete
Save product commits the Details tab. Deleting is at the bottom, asks first, and takes the variants and their stock with it — if you only want it off the shop, untick Active instead.